MC Truck and Bus

Shift Manager (Workshop Control) - Hythe

MC Truck & Bus Ltd (part of the MC Group) is a successful and established truck dealer in the South of England. We operate eight multi-franchised dealer points plus a dynamic rental business with in excess of 3000 assets offering innovative business solutions to vehicle operators.

An opportunity has arisen for a Shift Manager to join the team at the Hythe Depot (CT21 4LR). This important and challenging role requires a self-motivated, ambitious individual with excellent vehicle industry knowledge. Applying your knowledge of heavy vehicle mechanics you will effectively delegate technical work to the Workshop Technicians. You will be supported by a Shift Supervisor. Duties will include:

  • Managing Health & Safety within the workshop delivering monthly toolbox talks
  • Motivating and managing a shift of Technicians ensuring efficiency targets are met
  • Issuing work to Technicians appropriate to their skill set
  • Ensuring repair and service work is carried out to a high standard, monitoring quality
  • Ensuring workshop performance targets (GP, Efficiency, Productivity) and customer expectations are met
  • Obtaining the correct level of authority to carry out repairs
  • Maintaining & using the In-House Tranman system to obtain authority for In-House & MCR vehicles
  • Maintaining accurate paperwork in all areas
  • Processing job cards in a timely manner ensuring daily WIP targets are met
  • Liaising with customers and suppliers, dealing with customer queries and complaints
  • Monitor Volvo campaign completion
  • Maintaining and using the Volvo Dealer Point System fully

To succeed in this important and challenging role you will need to demonstrate:

  • Excellent organisational skills
  • Strong leadership and communication skills
  • The desire to provide the highest level of customer service
  • Good technical knowledge
  • Experience of running HGV or PSV workshops
  • Experience of managing people
  • Good IT skills
  • The ability to work under pressure

The successful candidate will be required to work alternating shifts:-
Earlies
Monday – Thursday   5.30 am – 2.30 pm
Friday                      5.30 am – 2.30 pm
Lates
Monday – Thursday   2.00 pm – 10.30 pm
Friday                      1.30 pm – 10.00 pm
Saturday                  5.30 am – 1.00 pm

Benefits include

  • 31 days holiday inclusive of bank holidays rising to 33 with service
  • Company contributory pension plan
  • Free life assurance

To apply:- please email your CV to mcgroup.recruitment@mcgroupltd.co.uk.

Please note we only contact candidates who are invited to attend interview due to the large response to adverts. Shortlisted candidates only, will be contacted in approx. 3 weeks.

Internal applicants:- Please notify your Line Manager of your intention to apply as employment references are likely to be obtained.

  • Hythe

Call us on 01622 710811 01622 710811 to apply for this role