MC Truck and Bus

Shift Manager (Workshop Control) - Hythe

MC Truck & Bus Ltd (part of the MC Group) is a successful and established truck dealer in the South of England. We operate eight multi-franchised dealer points plus a dynamic rental business with in excess of 3000 assets offering innovative business solutions to vehicle operators.

An opportunity has arisen for a Shift Manager to join the team at the Hythe Depot (CT21 4LR). This important and challenging role requires a self-motivated, ambitious individual with excellent vehicle industry knowledge. Applying your knowledge of heavy vehicle mechanics you will effectively delegate technical work to the Workshop Technicians. You will be supported by a Shift Supervisor. Duties will include:

  • Managing Health & Safety within the workshop delivering monthly toolbox talks
  • Motivating and managing a shift of Technicians ensuring efficiency targets are met
  • Issuing work to Technicians appropriate to their skill set
  • Ensuring repair and service work is carried out to a high standard, monitoring quality
  • Ensuring workshop performance targets (GP, Efficiency, Productivity) and customer expectations are met
  • Obtaining the correct level of authority to carry out repairs
  • Maintaining & using the In-House Tranman system to obtain authority for In-House & MCR vehicles
  • Maintaining accurate paperwork in all areas
  • Processing job cards in a timely manner ensuring daily WIP targets are met
  • Liaising with customers and suppliers, dealing with customer queries and complaints
  • Monitor Volvo campaign completion
  • Maintaining and using the Volvo Dealer Point System fully

To succeed in this important and challenging role you will need to demonstrate:

  • Excellent organisational skills
  • Strong leadership and communication skills
  • The desire to provide the highest level of customer service
  • Good technical knowledge
  • Experience of running HGV or PSV workshops
  • Experience of managing people
  • Good IT skills
  • The ability to work under pressure

The successful candidate will be required to work alternating shifts:-
Monday – Thursday   5.30 am – 2.30 pm
Friday                      5.30 am – 2.30 pm
Monday – Thursday   2.00 pm – 10.30 pm
Friday                      1.30 pm – 10.00 pm
Saturday                  5.30 am – 1.00 pm

Benefits include

  • 31 days holiday inclusive of bank holidays rising to 33 with service
  • Company contributory pension plan
  • Free life assurance

To apply:- please email your CV to

Please note we only contact candidates who are invited to attend interview due to the large response to adverts. Shortlisted candidates only, will be contacted in approx. 3 weeks.

Internal applicants:- Please notify your Line Manager of your intention to apply as employment references are likely to be obtained.

  • Hythe

Call us on 01622 710811 01622 710811 to apply for this role